Type new case. The system walks through 7 steps:
- Client name, DOI, body parts, employer, injury type
- Duplicate check — searches existing cases for matches
- Conflict check — cross-references employer across all cases
- Case created in MerusCase with correct status and fields
- SOL deadlines calendared — 1-year (LC 5405) and 5-year (LC 5410)
- 11 compliance tasks created with correct attorney/paralegal assignments
- Retainer agreement flagged as task #1 (Bus. & Prof. Code 6147)
Tasks that require attorney action (NOR, subpoenas, Application filing) are assigned to the attorney. Tasks that are paralegal work (medical auth, wage statement, DWC-1 verification) are assigned to the paralegal.